Privacy Policy

Effective Date: July 5, 2026

At RED & WILD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you visit our website or place an order, we may collect:

Your name
Email address
Phone number (if provided)
Billing and shipping address
Payment information (processed securely through our payment provider)
Order history
Information about how you use our website, including cookies and analytics

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about your order
Respond to questions and customer service requests
Improve our website and customer experience
Send occasional updates or promotions if you choose to receive them

We do not sell or rent your personal information to third parties.

Payments

Payments are processed securely through trusted third-party payment providers. RED & WILD does not store your full credit or debit card information.

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our website.

You can manage or disable cookies through your web browser settings.

Third-Party Services

Our website may use trusted third-party services such as:

Wix
Payment processors
Shipping providers
Analytics services

These providers may collect information necessary to perform their services according to their own privacy policies.

Data Security

We take reasonable steps to protect your personal information using industry-standard security practices. While no method of electronic storage or transmission is completely secure, we strive to protect your information as best as possible.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information, where applicable
Unsubscribe from marketing emails at any time

To make a request, contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

RED & WILD

Email: kirsten@redandwildllc.com

Minnesota, USA

Terms & Conditions

Effective Date: July 5, 2026

Welcome to RED & WILD. By using our website or placing an order, you agree to the following Terms & Conditions.

Orders

All products are handcrafted in small batches. Availability may vary, and products may sell out. We reserve the right to limit quantities or cancel orders if necessary.

Pricing

All prices are listed in U.S. dollars and are subject to change without notice.

Payments

Payment is due at the time an order is placed. Orders will not be prepared until payment has been successfully received.

Local Pickup

RED & WILD currently offers local pickup only. Pickup details and instructions will be provided after your order is confirmed.

Customers are responsible for picking up their order during the agreed-upon pickup window.

Product Information

Our products are made in a home kitchen under Minnesota's Cottage Food Law.

While we strive for consistency, each batch is handmade and may vary slightly in appearance, color, or size.

Our products may contain or come into contact with common allergens, including wheat, dairy, eggs, and other ingredients. Customers with food allergies should contact us before placing an order.

Intellectual Property

All website content, including logos, branding, text, graphics, and images, is the property of RED & WILD and may not be copied or used without written permission.

Website Use

You agree not to misuse this website or interfere with its operation.

Limitation of Liability

RED & WILD is not responsible for indirect or incidental damages resulting from the use of our website or products, except where prohibited by law.

Changes

We may update these Terms & Conditions at any time. Changes become effective when posted on this website.

Contact

Questions? Contact us at:

Email: kirsten@redandwildllc.com

Local Pickup Policy

Effective Date: July 5, 2026

RED & WILD currently offers local pickup only.

Pickup Location: Lakeland, MN

Pickup instructions and the pickup address will be provided after your order is confirmed.

Pickup Times

Customers will receive an email or message with their scheduled pickup date and time.

If you need to adjust your pickup time, please contact us as soon as possible.

Freshness

Our English muffins are baked in small batches and are at their best when picked up promptly.

If an order is not picked up within the agreed pickup window and no alternate arrangements have been made, we cannot guarantee freshness or product quality.

Missed Pickups

Orders that are not picked up and have not been rescheduled may not be eligible for a refund.

We understand that unexpected situations happen. If you're running late, simply contact us and we'll do our best to accommodate you.

Thank you for supporting our family bakery.

Refund & Return Policy

Effective Date: July 5, 2026

At RED & WILD, we take pride in every batch we make.

Because our products are perishable food items, all sales are generally final, and we do not accept returns.

Refunds

Refunds or replacements may be offered if:

You received the wrong order.
Your order was incomplete.
Your product arrived damaged due to an error on our part.
There was a quality issue that did not meet our standards.

If you experience any of these issues, please contact us within 24 hours of pickup and include a description and, if possible, photos of the product.

Order Changes & Cancellations

Orders may be canceled or modified up to 24 hours before your scheduled pickup time.

Once production has begun, cancellations and refunds are generally not available.

Our Promise

If we make a mistake, we'll make it right. Customer satisfaction is important to us, and we'll work with you to resolve any legitimate concerns fairly and promptly.

For assistance, please contact:

Email: kirsten@redandwildllc.com